Program Management Playbook

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Step 3 - Establish Workstreams


To further promote the successful execution of the ICAM program initiatives, you may decide to assign separate workstreams in your ICAM PMO to employees who already have an active and steadfast involvement in a particular area outside of the program. A workstream task lead manages the day-to-day activities of his/her individual work stream and provides the ICAM PMO with critical and timely information related to the planning, development, deployment, and activities of their initiatives.

Checklist

 Establish Administrative Workstreams

Workstream
Description
Outreach & Communications Responsible for developing and executing the ICAM program’s Communications Plan, including:

• Defining communication message types, media, target audience, and timing

• Communicating ICAM program concepts, activities, and progress to promote support for the implementation of improved ICAM capabilities
Policy Responsible for setting the direction for the ICAM program and developing or finalizing all policies and standard operating procedures related to the ICAM program.
Budget Responsible for developing, managing, monitoring, and reporting on the ICAM program budget. The Budget Work stream will have key interfaces with an agency’s OCFO during the budget development and submission cycles.
Performance Management Responsible for tracking, managing, and reporting on overall ICAM program performance and metrics.


 Establish Project Workstreams

Workstream
Description
Identity Management Responsible for ICAM processes and systems related to the management of digital identity data. This includes management and oversight of efforts to modernize the management of digital identities, such as HR modernization, in accordance with FICAM initiatives.
Credential Management Responsible for ICAM processes and systems related to credential lifecycle management activities. Separate work streams may be identified for various credential types, including agency PIV cards and local facility access cards.
Physical Access Responsible for ICAM processes and systems related to physical access control, including modernization efforts in accordance with the FICAM initiatives.
Logical Access Responsible for ICAM processes and systems related to logical access control, including modernization efforts in accordance with the FICAM initiatives.


Benefits

 Enhanced efficiency

 Streamlined overhead costs

 Minimized redundancy of ICAM-related processes

 Validated alignment with architecture and technical standards

 Fostered communication and cooperation between interrelated programs

 Consistent messaging to both internal and external stakeholders

 Timely and accurate reporting

 Minimized confusion

 Facilitated agency-wide adoption

 Minimized Risks